Connecting ScreenSpace with HubSpot enables seamless lead capture and management, allowing you to automate workflows, create detailed reports, and view user engagement data directly in HubSpot, ensuring that your leads are nurtured efficiently and effectively.
Automate Lead Management: Automatically create and update contacts in HubSpot.
Detailed Engagement Insights: View ScreenSpace engagement data within HubSpot contact records.
Custom Reports: Create detailed reports using ScreenSpace engagement metrics.
Trigger Workflows: Automate actions based on ScreenSpace engagement data.
Connect HubSpot to Your Workspace
ScreenSpace uses OAuth to securely connect your workspace with a HubSpot account.
Navigate to the Integrations Setup page inside your workspace settings
Click the Toggle for HubSpot
Click Connect in the pop-up
Sign in to your HubSpot Account (if not already signed in)
Select the account you'd like to connect
Click Connect app
Boom! You're now ready to send leads and engagement data to your HubSpot account.
Custom Properties
Once you connect your HubSpot account, the following custom properties are immediately generated under the ScreenSpace group.
Property | Description | Type |
Engaged with a Story | Has engaged with any Story | Checkbox |
All Stories Viewed | List of all Stories viewed | Multi-Line Text |
First Session Date | Date of the first Story session | Date Picker |
Last Form Fields | Data captured on the last form submitted | Multi-Line Text |
Last Form Submitted | Name of the ScreenSpace form that was last submitted | Single-Line Text |
Last Form Submitted Date | Date of the last submission via a ScreenSpace form | Date Picker |
Last Session Date | Date of the last Story session | Date Picker |
Last Session Engagement Time | The total amount of time (in seconds) this user interacted with the last story viewed | Number |
Last Session Timeline | Sequence of interactions made during the last session | Multi-Line Text |
Last Story URL | URL of the Story last viewed | Single-Line Text |
Last Story Viewed | Name of the last Story viewed | Single-Line Text |
Total Engagement Time | Total time (in seconds) engaging with your Stories | Number |
Total Sessions | Total number of sessions engaged with your Stories | Number |
Link HubSpot to a ScreenSpace Form
Creating a native form is simple and can be done through the Form Creator page inside your Workspace settings.
Create a new ScreenSpace form and select HubSpot as the connected integration.
Choose integration type:
Native Form: Option to Create and/or Update Contact in HubSpot. This lets you map ScreenSpace fields to any HubSpot Contact Property without creating a form inside HubSpot.
Connected Form: Select an existing HubSpot form. This lets you map ScreenSpace fields to fields in your HubSpot form and submit the form on behalf of the lead.
Map the ScreenSpace fields (on the left) with your HubSpot properties or fields (on the right).
Click Save to save your form
Test your integration by submitting your form right inside the Story's Visual Designer, and then view the most recent Contact in HubSpot.
What Happens When a HubSpot Form is Submitted
For Native Forms
ScreenSpace sends email (required) and mapped fields to HubSpot. Depending on your settings, this will either Create or Update your contact.
Contacts are identifiable by the property Latest Source Drill-Down 2: ScreenSpace.
Your Contact's Custom Properties are updated accordingly
For Linked Forms
ScreenSpace submits your existing HubSpot form using your lead's info
How to Use Lead & Engagement Data Inside HubSpot
View Engagement Data in Contact Records
Gain detailed visibility into each contact’s interactions with your Stories, allowing for more personalized follow-ups and effective engagement strategies.
Click Customize Record at the top of the Contact View
Select the View you would like to edit
Click Add Cards in the left sidebar
Click Create Card and select Property List
Complete the Card
Name: ScreenSpace
Internal Name: ScreenSpace Engagement Data
Properties: Search ScreenSpace and select each Property in the group.
Click Save
View Story Engagement in Timeline View
Track how contacts engage with your Stories over time, providing insights into their journey and enabling timely, relevant outreach.
Click Filter Activity at the top of the Contact Timeline
Activate ScreenSpace under Integrations
Create Custom Dashboards, Reports and Lists
Utilize ScreenSpace engagement metrics to create tailored dashboards, reports and lists, helping you analyze performance and make data-driven decisions.
Dashboard Quick Filters
Quickly filter your dashboards using ScreenSpace engagement data to gain immediate insights and focus on the most relevant metrics.
Create a custom Dashboard
Select Advanced Filters at the top of the page
Select Quick Filters
Search ScreenSpace and select the relevant property
Custom Reports
Generate detailed custom reports leveraging ScreenSpace data to analyze Story performance and understand user behavior.
Create a Report based on a Single Object
Select Contact as the Data Source
Click Add Contact Property
Search ScreenSpace and select the desired property
Click Filters at the top
Change Create Date to All Time
Click Add Filter
Search ScreenSpace and select the same property and select Is Known
Click Visualization and select the desired chart type
Click Save
Custom List
Build targeted lists based on ScreenSpace engagement data to segment your audience and personalize your marketing efforts more effectively.
Copy the ScreenSpace Property Value
Visit the Contact View for a contact who has submitted a ScreenSpace native form
Select Actions and View All Properties
Search Latest Source Drill-Down 2
Hover over the next to ScreenSpace and and copy the Property Value
Head over to your Lists and select Create List
Select Contact-based and name your list
Click Next
Click Add Filter and select Contact Properties
Search and select Latest Source Drill-Down 2 and enter the Property Value you copied earlier
Click Save list
Trigger Workflows and Automations
Automate your marketing and sales processes by setting up workflows based on ScreenSpace engagement data, ensuring timely and targeted actions.
Create new Workflow from scratch
Select Contact Based
Click Set up triggers
Set your Trigger
Native forms
Select When filter criteria is met
Search and select ScreenSpace Timeline Event properties
Select the relevant property (ie Total Engagement Time is Greater Than 30)
Connected forms
Select When an event occurs
Search and select Form Submission
Click Add criteria
Select Form Name
Select the form used when connecting HubSpot in ScreenSpace
Complete and Save your Workflow
Connecting HubSpot with ScreenSpace empowers your sales and marketing teams with actionable insights and automated workflows, ensuring efficient lead management and enhanced engagement.