Getting started with ScreenSpace is easy. Follow these simple steps to create your account and begin your storytelling journey:
Getting Started
Visit the ScreenSpace Website:
Go to app.screenspace.io and click Sign Up.
Fill in Your Details:
Enter your email address and create a password.
Alternatively, sign up using your Google account for quicker access.
Complete Setup:
Log in to your new ScreenSpace account.
Complete the Welcome flow to personalize your Workspace.
Explore your Workspace:
Familiarize yourself with your ScreenSpace Workspace.
Verify Your Email (email sign-up only):
Email verification is required to publish Stories and extend access beyond 3 days
Check your inbox for a verification email from ScreenSpace.
Click on the verification link to activate your account.
Start your journey with ScreenSpace today and unlock the power of interactive storytelling!
Troubleshooting
If you encounter any issues during the sign-up process, please contact our support team via the Intercom messenger or at team@screenspace.io for assistance.
Frequently Asked Questions
Can I sign up using social media accounts?
Can I sign up using social media accounts?
Yes, you can sign up using Google SSO.
What should I do if I don’t receive the verification email?
What should I do if I don’t receive the verification email?
Check your spam or junk folder. If you still don’t see it, contact our support team via Intercom or at team@screenspace.io. Note: Social media accounts do not require email verification.
What should I do if the verification link didn't work?
What should I do if the verification link didn't work?
Contact our support team at team@screenspace.io.
What happens if I don't verify my email?
What happens if I don't verify my email?
You will be unable to publish Stories. After 72hrs, access to the platform will be disabled until your email is verified
How do I change my password?
How do I change my password?
Visit app.screenspace.io to find the Forgot Password link on the login page.
How do I change my email?
How do I change my email?
Email ScreenSpace support at team@screenspace.io requesting to transfer your workspace to a new email address. You must email the team from the email address you wish to transition off of.
If you are a member of a workspace that you do not own, the owner must make a new request to have your account attached to their workspace.
How do I add Google SSO to an existing email/password account?
How do I add Google SSO to an existing email/password account?
Register for a new account with the same email and password. You will be prompted with instructions on how to link your accounts.
How do I add email/password to an existing Google SSO account?
How do I add email/password to an existing Google SSO account?
Register or login using the same email via Google SSO. Your accounts will automatically link.
Is there a free trial available?
Is there a free trial available?
Yes! Your workspace will start on our free Starter plan. When ready, you can upgrade to a 14-day free trial of the Growth Plan to explore premium features.