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Understanding Credits
Understanding Credits
Updated over 3 months ago

Maximize your ScreenSpace experience with our flexible credit system. Credits provide a convenient way to access our range of services at discounted rates without the hassle of repeated budget approvals or legal procedures. Here’s how it works:

What Are Credits?

Credits are a prepaid currency you can use to purchase various ScreenSpace services. By buying credits in bulk, you can enjoy volume discounts and streamline your purchasing process.

Benefits of Using Credits

  • Cost Savings: Purchase credits in bulk to receive discounted rates on our services.

  • Flexibility: Use credits for any of our services, giving you the freedom to choose as needed.

  • Simplicity: Avoid the complexities of repeated budget approvals and legal negotiations.

How to Purchase Credits

  1. Log in to Your Account: Access your ScreenSpace account and navigate to the Content Credits page inside your Workspace Settings.

  2. Select a Credit Package: Choose from various credit packages that suit your needs and budget.

  3. Complete the Purchase: Follow the prompts to Purchase your credits. Credits will be added to your account upon completion.

Cost of Credits

Small Projects

Large Projects

1 Credit

$50

80 Credits
$3,500
• Save $500

10 Credits
$475
• Save $25

100 Credits
$4,250
• Save $750

20 Credits
$925
• Save $75

150 Credits
$7,500
• Save $1,250

40 Credits
$1,800 • Save $200

200 Credits
$8,000
• Save $2,000

Savings based on the cost of a single credit at $50 • Pricing subject to change.

Plan Discounts

The Engage and Growth plans include additional discounts on credits.

  • Engage: 10% off credits

  • Growth: 15% off credits

Using Your Credits

  1. Choose a Service: Select the service you want to purchase from our Service Menu.

  2. Redeem Credits: During checkout, apply your credits to cover the cost of the service.

  3. Enjoy the Service: Benefit from our professional services without any additional payments or delays.

Managing Your Credits

  • Credit Balance: Keep track of your remaining credits in the Service Menu section of your account.

  • Transaction History: View your credit purchase and usage history via the Billing page to monitor your spending and plan future purchases.

  • Top-Up Credits: Replenish your credits anytime by purchasing additional packages as needed in the Content Credits page.

Services Available for Credit Redemption

Credits can be used for a variety of ScreenSpace services, including:

  • Story Creation and Design

  • Strategic Consultation

  • Technical Support and Integration

  • Creative Services

For a detailed list of services and their credit costs, visit our Guide to ScreenSpace Services page.

Frequently Asked Questions

Do you have to be a customer to purchase credits?

Yes. To be eligible to redeem Service Credits, you must have an active annual ScreenSpace subscription.

Can credits expire?

Service Credits will expire 6 months after termination of the Agreement or annual subscription.

Can I get a refund for unused credits?

Expired Service Credits will not be refunded.

Can I transfer credits to another account?

Credits are non-transferable and can only be used by the purchasing account.

Can we go through a traditional SOW process and custom payment?

Yes. You can request a statement of work directly with our team. Learn more on our How to Purchase Services page.

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