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Key Concepts

A glossary of key terms and concepts to guide you on your journey.

Updated over 5 months ago

Welcome to the ScreenSpace Glossary! 📚

Here, you’ll find clear and concise definitions of key terms and concepts related to ScreenSpace and interactive storytelling. Whether you’re new to the platform or just need a quick refresher, our glossary is here to help you navigate and make the most of your ScreenSpace experience.

Stories

At its core, a Story is an immersive web experience – like a video – that uses custom video-game technology to display rich media and marketing content inside an interactive 3D environment.

This allows you to break the rules of traditional websites, tours, videos, and decks – by introducing a new form of experiential storytelling through stunning visuals, interactive content and adaptive buyer-led journeys – A critical ingredient to engage and convert modern B2B buyers.

Scenes

Like slides in a presentation – a Story is made up of Scenes. Each Scene is a collection of interactive objects and media and can be navigated non-linearly. Just like a movie, each Scene has its own narrative. Blend a variety of interactive objects of different sizes and colors to guide the audience with intention.

StoryPoints

StoryPoints are dynamic, expandable windows that display rich media and personalized content. They come in three styles:

StoryPoint Type • Bubble

StoryPoints Bubbles are designed to be the focal point in each Scene, immediately drawing audience attention. They're strategically designed to lead with the most critical value aspects of your product, ensuring that these key messages are the first to engage and resonate with your audience – without getting lost among features.

StoryPoint Type • Tooltip

Tooltips, with optional pointers, are concise callouts that reveal rich media & content when clicked. They make complex products digestible, allowing audiences to explore relevant features without overwhelming them.

StoryPoint Type • Beacon

Beacons are subtle indicators that gently pulse to draw attention to non-critical features without overwhelming the user experience. Features that, while not central to the core value prop or narrative, may offer benefits that may be relevant to specific personas or use cases.

StoryPoint Button

All StoryPoints can include a CTA button, which your audience can click to perform certain actions or navigate to different scenes or other StoryPoints.

StoryPoint Content Block

Content Blocks are sections within a StoryPoint that contain specific pieces of content, such as text, images, or media.

StoryPoint Tabs

Tabs are used for organizing content within a StoryPoint. They enable your audience to switch between different sections of content within a single StoryPoint.

HotSpot

A HotSpot is an interactive overlay that you can adjust to fit around any UI element, adding interactivity to otherwise static screenshots or content. Hover to reveal feature details – click to unveil deeper functionality or navigate through a product flow.

Interactive Media

Media objects allow you to integrate rich media into your Stories – like videos, GIFs, or images – that can open external links, jump to relevant Scenes, or reveal StoryPoints.

Buttons

OK, you've likely already met a button. It does all the things you'd expect a button to do.

Strategically placed, it has the power to convert a qualified buyer – or nurture a window shopper.

Hero Object

The Hero Object is the central or main object within a scene in a Story. It typically represents the main focus or subject of the scene. This object can either be uploaded content, embedded media, or screenshots superimposed inside a 3D monitor or phone.

Object Settings

Object Settings are configuration settings for objects within Stories. They allow you to customize the appearance and behavior of individual objects.

Object Label

Labels identify objects within a Story. It can be used to help the audience understand the purpose or function of a feature, or guide the audience through a narrative.

Object Transform Depth

The depth parameter controls the 3D position of an object within a Story. It can be used to increase engagement and create a sense of hierarchy among objects.

Action

Actions are either triggered by interactions or a pre-defined duration. They guide the audience through a narrative or lead to an external resource.

  • Open an External URL for additional content, book a demo, or start a trial

  • Open a StoryPoint to provide additional context or step by step guidance

  • Jump to a Scene like a choose-your-own-adventure story taking your audience closer to decision

  • Close StoryPoint

Transition

Transitions refer to the animated changes from one scene to another within a Story. They help create a smooth and engaging user experience.

  • Quick Cut to Scene is used to jump from one Scene to another – typically used to navigate from screen to screen in product tours or as a seamless transition between animated content

  • Fade to Color either dynamically fades the content in/out, or dips to a pre-defined color if the Hero Object is consistent between scenes. Recommended when navigating between different products or modules.

Transition Color

The transition color appears during the transition between two scenes with the same Hero Object. Ideally you'll want to match the background color of your screen asset.

Design Override

Highlight key features or moments by overriding the theme at the scene and object level.

Scene Navigation

Add navigation controls through on-screen UI or using the arrows on your keyboard. Let your audience jump to what matters most, or skip what matters least, putting your audience in active discovery mode.

Timing Action

Timing Actions are timed events or interactions within a Story. They can be used to automate certain actions, such as transitioning to a new scene after a certain period of time, or opening a specific StoryPoint. Ideal for title Scenes and transitions.

StoryPoints & HotSpot Timer

This timer controls when objects appear within a scene. It can be used to delay the appearance of these elements for dramatic or instructional purposes.

Scene Timer

Turn your Story into a hybrid video and interactive journey by automating actions and transitions based on timed events or content durations.

Visual Designer

Our Canva-style visual designer lets you create compelling Stories with a simple drag-and-drop. No Code. Seriously – you couldn't add code even if you wanted to.

Canvas

The immersive 3D environment where you get to design, modify, and preview your Stories. It’s the blank slate where the design process begins.

Storyboard

Like a PowerPoint presentation, the storyboard allows you to organize and navigate through the Scenes of your Story.

Tools

A range of features used to create and modify elements within a Story, such as text, media, and interactive components.

Theme

Dial in the design of your Story down to the background color and button shadows. Let your Story feel like a seamless extension of your brand, strengthening brand recognition and trust among your audience and enhancing the professional image and user experience.

Story Center

This is your go-to spot for all things storytelling within ScreenSpace:

  • Explore Templates: Browse a curated selection of templates that set the stage for any Story

  • Create New Stories: Spark new projects with a click. Start with a blank slate or a template and let your creativity flow

  • Modify Existing Stories: Revisit and refine your ongoing projects. Tweak the narrative, enhance visuals, or adjust the flow based on feedback and analytics.

  • Share Your Stories: Share your completed or draft Stories with teammates, stakeholders, or customers directly from the dashboard.

Content Library

Our unified Content Library lets you organize all of your existing marketing and sales assets inside one place. From uploaded media to live embeds.

Uploaded Media

Files that have been uploaded directly from your computer for use within your Stories.

Video Embeds

Embedded videos from supported platforms like YouTube, Loom, and Vimeo.

Live Embeds

Real-time content from external sources embedded into a Story, such as collaboration apps, interactive tours, or prototypes.

Coming Soon

Content Integrations

Our third-party integrations will bring over 5 million digital assets to your fingertips. Integrate high-quality images and animations directly into your Stories with just a click.

Coming Soon

Captured Content

Use our integrated Chrome Extension – coming soon – to effortlessly capture your product and bring product flows right into your Story.

Narrative Design

The process of crafting the narrative of your Story – or series of Stories.

Template Gallery

A collection of pre-designed templates that can be used as a starting point for your Stories.

Storyboarding

A method of visually organizing a Story's narrative flow, allowing you to map out the journey for your audience. For non-linear storytelling, we recommend using Miro boards.

Choose Your Own Adventure

A narrative design approach that allows your audience to interactively navigate through a Story, choosing their own path.

Publishing

Clicking "Publish" for the first time creates a publicly accessible version of your Story and generates your Primary Links. Live Stories are isolated from the ScreenSpace Visual Designer.

Publish Changes

UI update? Revised messaging? New feature? No need to start over, send a change request, or wait for a designer. Simply swap out content, hit "Publish Changes", and your Story is updated across every channel – instantly.

Live Stories

These are the Stories that are currently active and publicly accessible. They are published and can be viewed in real-time.

Primary Links

This is the default URL used to publicly access your Story. The Primary Link URLs are not editable. To personalize your links, create custom Share Links. Requires Growth Plan

Share Link

Share Links allow you to modularly control settings & permissions for every use-case or account in realtime. Sharing a direct link via social or email gives your audience a full-screen, distraction-free experience to explore your Story.

Embed Link

Integrate your Stories into any website with one line of code. Our visual designer lets you dial in the design perfectly before sharing the embed code with your web team. Need more flexibility? Your developers can dynamically override any setting via the embed URL.

Partner Link

Embed your Story directly inside your G2, TrustRadius, Product Hunt or SourceForge profiles to drive 3x engagement – for free! No paid plan required.

Preview

Preview your Stories before they're published with the Preview Link. Accessing this link requires you to be actively logged in to your Workspace.

Link URL

Each Share Link has a unique Link URL which can be shared across channels for a full-screen experience.

Embed Code

The embed code is used to integrate your Story inside your website. Use the Embed Options to dial in the look before copying the link. You can also override the design settings using parameters attached to the src URL.

Embed Options

Dial in the look the feel of your Stories so they blend seamlessly on your website. Or dynamically override these settings with URL variables. Settings include justifying your Story, modifying zoom, and defining a custom background color.

Variable

Drive deeper engagement and relevance by personalizing your Stories with your audience's name, company, or problem statement through Variables. Variables can also be dynamically set via the Story URL: .../mystory?name={leadName}

Starting Point

Get your audience directly to what matters most by setting the Starting Point based on the use-case or persona.

Link Preview

Drive traffic to your Story with Link Previews. Set the title, description, and preview image when sharing via social media, Slack, and more.

Watermark

This is the intrusive "ScreenSpace" logo mark visible on Share Links and Embed Links within the Free Plan. The watermark can be removed by upgrading to any paid plan.

ScreenSpace Badge

This is the subtle ScreenSpace logo in the bottom right corner of the Story and inside each StoryPoint.

White-Label

This is a paid add-on which removes all watermarks and ScreenSpace badges from your Stories. You can also opt to use your own domain to point to your Stories (ie demo.acme.com)

Coming Soon

Do-Not-Track

With "Do Not Track" enabled, ScreenSpace will not collect or process end-user interactions and page views within your ScreenSpace Story. This will also disable in-app analytics for the respective Story.

Story Insights

Gain visibility into Story performance and collect actionable insights on buyer usage – which can all be shared with your favorite analytics, CRM tools, and sales rep.

Insights Hub

Your Insights Hub is your strategic command post for all analytics and performance metrics on ScreenSpace. It can be accessed via the sidebar in your workspace.

Insights Overview

An aggregate view of your performance results across all of your Stories.

Share Link Filtering

Gain detailed visibility into Story performance and uncover intent by filtering engagement data by account, use-case, or persona for precise analysis.

Engagement Data

Granular session-based analytics that tracks all end-user interactions and engagement. For known-visitors, can track engagement across Stories and sessions.

Total Visitors

Total unique visitors who engaged with your Story.

Total Sessions

Total engaged sessions.

Engagement Rate

Percentage of unique visitors who interacted 2+ times in your Story.

Avg Time Spent

Average time spent on your Story.

Conversion Rate

Percentage of engaged visitors who clicked any conversion link or button.

Completion Rate

Percentage of unique visitors who arrived at a conversion link or button.

Click-Through Rate

Percentage of visitors who viewed this Scene/StoryPoint and clicked a link or button.

Drop-Off Rate

Percentage of all sessions who dropped off at this Scene/StoryPoint.

Conversion Event

Any action that you identify as a conversion event using the in-app toggle. Conversion events can be named for identification inside the analytics dashboard.

Form Creator

A tool to design and build forms for collecting user data within your Stories. One form may be used across multiple Stories.

Native Form

A form built directly within ScreenSpace, providing seamless integration and a smooth user experience.

Connected Form

A form that integrates with external CRMs to dynamically pull fields from an existing form, and submit user data on behalf of the form.

Connected Integration

A CRM integration that is directly connected to a specific form.

Field Mapping

The process of linking form fields inside ScreenSpace to corresponding fields in your CRM.

Field

An individual data entry point within a form, such as a text box.

Workspace

Your personalized environment in ScreenSpace where you create, manage, and share your Stories.

Domain Name

The unique domain where your ScreenSpace content can be accessed on the internet. Only one production and one staging domain may be used at a given time.

Workspace Path

The specific URL path that directs users to your ScreenSpace Stories.

Custom Domain

A personalized domain name that points to your ScreenSpace Stories (ie demo.acme.com) Add-On Feature

Native Integrations

Direct connections between ScreenSpace and other tools or platforms to extend functionality and streamline workflows.

Subscription

Your active plan with the self-serve ScreenSpace platform, detailing your access level and included features.

Active Plan

The current subscription plan you are on, defining your access to ScreenSpace features.

Start Date

The date when your ScreenSpace subscription or service period begins.

End Date

The date when your ScreenSpace subscription or service period ends.

Term

The duration of your subscription or service period with ScreenSpace. We typically offer annual or monthly options.

Payment Method

The way you choose to pay for your ScreenSpace subscription or services. Our self-serve payment process supports credit card and direct deposit. Reach out to our sales team if you'd like to pay via a different method.

Payment Link

You can generate a Payment Link inside the app to forward to your procurement team for payment. Your Payment Link is directly connected to your Workspace.

Seats

The number of user accounts included in your ScreenSpace subscription.

Terms

The conditions and agreements governing your use of ScreenSpace services. For self-serve customers, your terms are hosted at: www.screenspace.io/terms

Enterprise

A ScreenSpace plan designed for large organizations, offering advanced features and support.

Content Credits

Units used to access premium content creation services within ScreenSpace.

Credit Pack

A bundle of content credits purchased for use within ScreenSpace.

Credit Balance

The number of content credits you currently have available in your account.

Credit Redemption

The process of using your content credits to access ScreenSpace services.

Credit Discount

A reduction in the cost of content credits, often offered as part of a paid subscription.

Creative Services

Professional services provided by ScreenSpace to help you create high-quality content and Stories.

Service Package

A bundled offering of ScreenSpace creative services tailored to meet specific needs.

Workshop

An interactive session provided by ScreenSpace experts to help you master the platform and create better Stories.

A-La-Carte Service

Individual ScreenSpace services that can be purchased separately, allowing for customized support and content creation.

Custom Services

Tailored services offered by ScreenSpace to meet unique business requirements and goals.

Got a term or concept you're stuck on that didn't make the list? Let us know!

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